Bank of America

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Customer Stories → Bank of America

SCALING A CULTURE OF LEADERSHIP

What began as a small pilot has grown into a four-year partnership supporting 10,000+ Bank of America learners, becoming a scalable, embedded part of their leadership development ecosystem.

The Background
Bank of America is one of the world’s leading financial institutions with a vast, diverse workforce.

The L&D team sought scalable ways to upskill employees across levels and geographies. Known for investing in top speakers and in-person experiences, they wanted to bring that same quality to a digital, on-demand environment.

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The Challenge

Bank of America’s learning and development team needed to meet a growing demand for scale and relevance. With thousands of employees across regions and roles, traditional formats couldn’t keep pace with how quickly the business and its people were evolving.

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The Approach

Big Think+ delivered a custom program that:

Seamlessly Integrated

Integrated directly into their existing Degreed platform to ensure effortless access and a unified learner experience.

Designed to Scale

Short-form lessons from world-class experts built to fit naturally into the flow of work across a global enterprise.

Curated for Impact

Curated to address key leadership and career development priorities with role-specific learning that targets critical skill gaps.

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The Impact
2.6K
Learning Hours
52K
Lessons Completed
10K
Platform Learners

Learnerfeedback

See what the learners are saying.

“The course is provided in a clear, concise way and it explains the reasoning behind the steps.”
a BT+ learner at Bank of America
“Great perspective & information to help better communicate by listening without adding my own point of view.”
a BT+ learner at Bank of America
“This has made me think outside the box.”
a BT+ learner at Bank of America
“Informative and on target to help develop/exercise critical thinking.”
a BT+ learner at Bank of America

More Results

High learner satisfaction ratings and positive feedback point to more than surface-level engagement; participants reported actively using the microlesson insights on the job.

One learner noted: “The topics are precisely to-the-point and easy to understand and remember. I really like the format of having the lecture and then the notes at the end.”

Experts Preferred by Bank of America
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Liz Wiseman

Author, Mulitpliers

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Gorick Ng

Career Advisor, Harvard University

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Guy Snodgrass

TOPGUN Instructor

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Amy Edmondson

Ivy League Academic

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Adam Grant

Organizational Psychologist

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Ginni Rometty

Former CEO of IBM

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Alisa Cohn

Author, From Start-up to Grow-up

Conclusion

What began as a small pilot has grown into a four-year partnership supporting 10,000+ Bank of America learners, becoming a scalable, embedded part of their leadership development ecosystem.

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