Bob Sutton

Bob Sutton

Organizational Psychologist

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Bob Sutton is an organizational psychologist, Stanford professor, and New York Times bestselling author. His books, articles, and speeches focus on changing organizations for the better, leading with competence and kindness, and building workplaces that don’t drive people crazy.

The image shows the words "Organizational Friction" in bold white text on a black background with red arrows crossing over them.
7 min
“When we face a problem, our natural tendency is to race ahead – but some friction is actually a good thing.”