Donald C. Kieffer

Donald C. Kieffer

Smiling older man with short gray hair and glasses wearing a black suit jacket and white shirt, standing in front of a blurred background.

Donald C. Kieffer is a Senior Lecturer in Operations Management at MIT Sloan and co-author of There’s Got to Be a Better Way.

Split image: Left side has the words "an excerpt from" on a red background; right side features the book cover "There's Got to Be a Better Way" by Repenning & Kieffer, highlighting insights on dynamic work design with a butterfly illustration.
MIT Sloan’s Nelson P. Repenning and Donald C. Kieffer outline their tried-and-tested solution for stubborn workflow blockages.