Richard Fain

Richard Fain

Smiling older man with short light brown hair wearing a blue blazer and light blue collared shirt against a plain dark background.

Richard Fain is Chairman and former CEO of Royal Caribbean Group. He was named one of the 30 World’s Best CEOs by Barron’s for three years running, and is the author of Delivering the Wow.

Book cover of "Delivering the WOW" by Richard Fain next to a text graphic that says "an excerpt from Richard Fain" on a purple background. How Royal Caribbean transformed innovation with a weird acronym
Richard Fain — Chairman and former CEO of Royal Caribbean Group — explains how a tongue-twister helped boost his company’s fortunes.