Cultivating diversity, equity, and inclusion in the workplace is complex due to individual identities and biases, but inclusion specialist Ruchika Malhotra emphasizes that those in power should leverage their privilege to create opportunities for underestimated groups, while all employees can foster a more inclusive culture.

Tiffani Bova emphasizes that fostering employee satisfaction is crucial for enhancing customer experience, advocating for the integration of customer experience (CX) and employee experience (EX) to achieve predictable growth.

This class, featuring experts like Timothy, Herman, and Zollman, explores organizational culture and decision-making by emphasizing psychological qualities, diverse perspectives, and the importance of collaboration, trust, and organized skepticism to enhance team effectiveness and combat cognitive biases.

This class, led by experts like Amy Cuddy and Tony Coles, focuses on developing presence, emotional intelligence, and self-knowledge to enhance personal and professional growth, emphasizing the importance of self-affirmation, leadership dynamics, and creating a supportive workplace culture.

Join Dan Pontefract, TELUS's "Chief Envisioner," in a masterclass on fostering employee engagement and leadership through his Collaborative Leader Action Model, a 6-step process emphasizing human connection and purpose in the workplace.