Trust Building

Trust Building

A middle-aged man with glasses and a beard, resembling Jimmy Wales, poses in front of a light-colored background featuring Wikipedia's globe logo and various language characters.
Wales shares with Big Think his thoughts about the future of media, the promise of AI, and our need to build a culture on trust.
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17 min
“No matter what their gods were, what they did for a living, what they wore, the songs they sang, everything varies except love, and everybody loves.”
A person with curly brown hair wearing a black shirt and gray t-shirt sits against a plain white background, gesturing with both hands raised near their chest.
11 min
“The way my mind works is just out of anxiety and catastrophization.”
A person in business attire running with a briefcase against a backdrop of fluctuating stock charts and abstract geometric shapes.
Companies are pouring resources into AI, yet capability gaps hold employees back from using it effectively.
A man in a dark polo shirt sits and smiles in front of a background with graph lines and stock charts, evoking the analytical style of Buffett and Munger.
A conversation with investor and author Alex Morris on what Warren Buffett and Charlie Munger can teach us about focus, discipline, and building a life that lasts.
The image shows the cover of the book "Governing Babel" by John P. Wihbey, featuring the text "an excerpt from" on a light blue background, hinting at themes like online speech moderation.
In this excerpt from "Governing Babel," John Wihbey explores how AI is reshaping online moderation by offering tools that can help human moderators, but also raises the risk of disinformation and digital chaos.
A collage titled "The Nightcrawler," featuring a hand planting a seed, a distressed woman holding her head, and repetitive office cubicles in purple tones, explores trust amid cycles of anxiety and routine.
Welcome to The Nightcrawler — a weekly newsletter from Eric Markowitz covering tech, innovation, and long-term thinking.
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Members
Effective leaders demonstrate self-awareness, credibility, and integrity, which not only enhance their persuasive abilities and business growth but also significantly influence the trust others place in them, as noted by economist Sylvia Ann Hewlett.
A person with short hair, wearing a button-up shirt, smiles at the camera. The image has a muted color overlay with a transparent square in the center.
Members
Restaurateur Will Guidara emphasizes that extending hospitality to employees, alongside customers, fosters a culture of shared values and purposeful communication, ultimately enabling staff to feel valued and perform at their best.
A man in a suit is centered in a blue-tinted square, surrounded by red and orange circles connected by arrows on a dark patterned background.
Members
In a crisis, trust, resilience, and accountability are essential, as emphasized by CEO and former Navy SEAL Brent Gleeson, who believes that cultivating a strong culture is key to achieving these qualities.
Geometric pattern with red and orange triangles, squares, and circles arranged in a grid with textured backgrounds.
Members
This class, featuring experts like Timothy, Herman, and Zollman, explores organizational culture and decision-making by emphasizing psychological qualities, diverse perspectives, and the importance of collaboration, trust, and organized skepticism to enhance team effectiveness and combat cognitive biases.
Two diamond-shaped planes with intersecting light blue streaks, positioned above a grid background, reflecting each other vertically.
Members
This class emphasizes that effective leadership relies on fostering psychological safety and trust, encouraging genuine commitment through empathy, delegation, and intrinsic motivation, while providing practical strategies to inspire meaningful engagement and resilience within teams.
A white candle with smoke rising from its wick is shown on the left; on the right, two men wearing aprons stand talking in front of a café menu.
Workplace community is too often dismissed as an HR initiative, when in reality it’s the key to driving business results through frontline employee performance.
Book cover of "Manage Yourself to Lead Others" by Margaret C. Andrews, with the phrase "an excerpt from" on a purple background—highlighting the importance of know thyself in effective leadership.
Aristotle taught that “knowing yourself is the beginning of all wisdom” — all leaders and teams should take note.
A man speaking into a microphone, an illustration of a person with a bun near Japanese text, and Kevin Kelly, a bearded man, are overlaid with red geometric shapes under the title "THE NIGHT CRAWLER.
Welcome to The Nightcrawler — a weekly newsletter from Eric Markowitz covering tech, innovation, and long-term thinking.
A collage features people using phones, a vintage courtroom scene, and a close-up of mechanical watch parts under tweezers, exploring ancestral bonds, with the title "THE NIGHTCRAWLER" at the top.
Welcome to The Nightcrawler — a weekly newsletter from Eric Markowitz covering tech, innovation, and long-term thinking.
A woman sits on a chair in a studio with a neutral backdrop, overlaid with yellow flowers and barbed wire against a black background.
1 min
“There's a very pervasive belief that human nature is fundamentally selfish, but I know for a fact that that can't be true in part because my life was saved by a stranger a long time ago when I was 19.”
A collage with the text "THE NIGHTCRAWLER," featuring a hand holding money, coins, and a windowed building, all tinted in pink and black tones.
Welcome to The Nightcrawler — a weekly newsletter from Eric Markowitz covering tech, innovation, and long-term thinking.
Two men in suits sit side by side, each holding a white cup and saucer, with only their torsos and hands visible—one could easily imagine Aaron Hurst sharing a thoughtful conversation over coffee.
Social entrepreneur Aaron Hurst explains why the decline of social connection is the greatest challenge of our time — and offers a roadmap for restoration.
Collage with a man in a suit, stacked mugs, an upside-down creature, dice, and the text "THE NIGHTCRAWLER" at the top on a dark grid background—hinting at the power of intuition amid surreal imagery.
Welcome to The Nightcrawler — a weekly newsletter from Eric Markowitz covering tech, innovation, and long-term thinking.
Two torn paper cutouts of open mouths are positioned against a black background, both appearing to be yelling or shouting.
6 min
“What did you win? You won awkward silence. You won their contempt. You won the first to apologize. When you win an argument, you will lose their confidence, you will lose their respect, you will lose the connection.”
Close-up of a person's eyes looking up, with white abstract doodles and lines superimposed over their forehead, symbolizing thoughts or imagination.
3 min
Your body language sends messages before your mouth does. Author Robert Greene and negotiation expert Daniel Shapiro PhD explain the key characteristics of nonverbal power and emotional presence that shape how others perceive you.
Unlikely Collaborators
Bogumil Baranowski, dressed in a dark suit, white shirt, and patterned tie, stands and smiles in front of a plain light blue background.
The investment advisor and host of the Talking Billions podcast explores childhood curiosity, building networks through kindness, and more.
A person in a long, light-colored garment leans forward with their head pressed against a brick wall against a red background.
8 min
From trepanning to lobotomies, humans have long struggled to manage emotion. Today, we have better tools. Psychologist Ethan Kross shares what actually works, and why.