Effective leaders demonstrate self-awareness, credibility, and integrity, which not only enhance their persuasive abilities and business growth but also significantly influence the trust others place in them, as noted by economist Sylvia Ann Hewlett.

Restaurateur Will Guidara emphasizes that extending hospitality to employees, alongside customers, fosters a culture of shared values and purposeful communication, ultimately enabling staff to feel valued and perform at their best.

In a crisis, trust, resilience, and accountability are essential, as emphasized by CEO and former Navy SEAL Brent Gleeson, who believes that cultivating a strong culture is key to achieving these qualities.

This class, featuring experts like Timothy, Herman, and Zollman, explores organizational culture and decision-making by emphasizing psychological qualities, diverse perspectives, and the importance of collaboration, trust, and organized skepticism to enhance team effectiveness and combat cognitive biases.

This class emphasizes that effective leadership relies on fostering psychological safety and trust, encouraging genuine commitment through empathy, delegation, and intrinsic motivation, while providing practical strategies to inspire meaningful engagement and resilience within teams.