When the Plane’s Going Down…Tweet?

CEO Whisperer Stephen Miles recounts the story of Qantas CEO Alan Joyce who learned just how important social media is during times of crisis.

by

February 4, 2011

CEO Whisperer Stephen Miles recounts the story of Qantas CEO Alan Joyce who learned just how important social media is during times of crisis.

Stephen Miles

Founder and Chief Executive Officer, The Miles Group

Full Profile

Special Issue

Leadership masterclass: Nike, Jordan, and James Baldwin

George Raveling — the iconic leader who brought Michael Jordan to Nike — shares with Big Think a lifetime of priceless wisdom learned at the crossroads of sports and business.

14 articles

Man in glasses and a brown jacket with a serious expression; the background features a blue overlay adorned with white sports strategy symbols and a cheering crowd. It's reminiscent of a Coach Raveling masterclass, where every move is meticulously planned.

Related Content

Starts With A Bang

Groupthink in science isn’t a problem; it’s a myth

Scientists are notoriously resistant to new ideas. Are they falling prey to groupthink? Or are our current theories just that successful?

by Ethan Siegel

The Long Game

Resilience is overrated: Unlock the real secret to business longevity

Andrew Markell — philosopher, martial artist, and CEO advisor — argues that true endurance comes from desire, ritual, and learning to evolve through chaos.

by Eric Markowitz