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This will be music to the ears of anyone who's ever worked in customer service. Is this old managerial adage doing companies more harm than good?

Has technology advanced enough that we could stitch together body parts and reanimate the dead? Bill Nye one-ups that old-school Frankenstein vision with newer (and cooler) scientific possibilities.

Politics is a noble, brave world, says Bernard-Henri Lévy – but that's not what we have here. rn

Did decentralizing top-down media control bring us any closer to the truth-topia we were hoping for?

It takes four dollars of debt to create a single dollar of GDP growth in China. For context, at the peak of the GFC in 2008 it was taking three dollars of debt to create a dollar of GDP growth in the U.S. China has received the kiss of debt, says Ruchir Sharma.

Director Diane Paulus delivers a crash course in team dynamics, how to nurture creativity, and the importance of obsession in a good leader.

Oasis had it right: stop crying your heart out. Psychologist Paul Bloom argues that empathy may be working against our best interests, and that compassion may be a better strategy.

How will we deal with the impending overpopulation crisis – and how much of a crisis is it anyway?

Your willpower is a muscle that can be trained. Here is a wealth of scientific information to help you understand your behavior and engineer a successful health and weight-loss plan.

Want to make someone an offer they can't refuse? Understand how our minds are hung up on loss aversion, says former FBI negotiator Chris Voss.

Silicon Valley's entrepreneurial trends go through births and deaths, revolutionizing business attitudes before turning stale. Tim Ferris explains two trends: one near its death, the other very much alive and kicking.

Go fearlessly into the Internet, but not blindly, says Virginia Heffernan – each corner of digital culture has its best practices. Not learning them is a disrespect.

Part of the rise in autism is due to better diagnosis, but Dr. Emeran Mayer thinks it's something in our environment, and within us, that has played a role in causing this increase.

Although we know better intellectually, we treats celebrities as if they exist in a different realm. Is there an element of misplaced religion at work?

Did you know that our fascination with cold fusion — unlimited energy created at room temperature — all began with the holder of the first patent for the television?

Behind our sexual impulses — who we feel attracted to and why — complex biological interactions help determine our feelings, our obsessions, our repulsions…

Empathy moves us, but it may move us to make an unethical decision. Conversely, says Bloom, dehumanization is not the ultimate evil we typically assume it to be.

Feeling motivated at work feels good, and it's good for business. But employees and managers don't always see eye-to-eye on this very important topic.

Is the technology of the future more radical than the technology of the past? Alison Gopnik provides some historical perspective.

His Holiness Pope Francis wants to see the end of two things in this world: red sauces at diplomatic dinners, and arrogance.