High-conflict personalities, characterized by predictable behaviors, create drama in relationships, but by recognizing these patterns in ourselves and others, as suggested by lawyer and therapist Bill Eddy, we can effectively navigate these challenging situations.

Led by experts like Angie McArthur and Ginni Rometty, this class teaches relational intelligence through lessons on empathy, conflict resolution, and self-awareness, emphasizing the importance of respectful communication and vulnerability in transforming challenging interactions into collaborative opportunities.