Restaurateur Will Guidara emphasizes that extending hospitality to employees, alongside customers, fosters a culture of shared values and purposeful communication, ultimately enabling staff to feel valued and perform at their best.

Tiffani Bova emphasizes that fostering employee satisfaction is crucial for enhancing customer experience, advocating for the integration of customer experience (CX) and employee experience (EX) to achieve predictable growth.

Join Dan Pontefract, TELUS's "Chief Envisioner," in a masterclass on fostering employee engagement and leadership through his Collaborative Leader Action Model, a 6-step process emphasizing human connection and purpose in the workplace.

This class emphasizes that effective leadership relies on fostering psychological safety and trust, encouraging genuine commitment through empathy, delegation, and intrinsic motivation, while providing practical strategies to inspire meaningful engagement and resilience within teams.