Don’t Yell Your Feedback

This content is locked. Please login or become a member.

7 lessons • 29mins
1
3 Values Great Leaders Embrace
06:23
2
Make Values Your Organization’s DNA
04:54
3
Do What You Say
04:32
4
Don’t Make “Conflict” A Bad Word
02:52
5
Don’t Yell Your Feedback
02:06
6
Be Honest About Problems
02:44
7
Let People Bring Their Whole Selves to Work
05:39

Early in my career, I was a yeller. I admit that. I yelled. I thought that volume meant passion, which inspired and would be remembered. Fail.

Fail. Fail. Fail. People respond to messages differently. It has to be bespoke.

You have to know who you’re giving that feedback to. And for the most part, if you start with empathy and put yourself in that person’s position, you’d be able to relate to them. How would you say something in a way that you’d wanna hear it? And thinking through that, being empathetic to the person who’s hearing it so that it’s logical and clear to them. You think about when you’re speaking with a child.

The first thing that they’ll tell you is if you get on your knees and you speak to a child and you look at them at eye level, the child can hear you because they don’t feel intimidated by your size. Just think through that lens when you’re giving feedback. Like, how do you it’s not coming down to the person, but you’re putting yourself in that situation you’d understand, like, how can we get eye to eye here? I think that’s critical in giving feedback.