In most organizations, contradictions are treated as problems to be fixed. But what if they’re actually the point?

Richard Fain — Chairman and former CEO of Royal Caribbean Group — explains how a tongue-twister helped boost his company’s fortunes.

Language is a huge part of human development, even the language we keep to ourselves. Three experts explain how words and beliefs can change our brains and our lives:

Why the best CEOs make their first year both a personal transition and a profound moment of institutional renewal — with this quartet of skills.

You may actually be on the same wavelength.

How to foster a workplace environment where employees want to be present, rather than feel forced to be there.

What happens when your boss decides to weaponize positivity in the workplace?

Likability is essential for career success, as highlighted by Michelle Tillis Lederman, who emphasizes that it starts with self-acceptance and involves bringing your whole self to work, listening deeply, and fostering genuine connections.

Leading people is far more effective when they are excited about the journey ahead, as opposed to being pushed by directives; instead, we should inspire them with purpose and stories, according to Nancy Duarte, CEO of Duarte Inc.

High-conflict personalities, characterized by predictable behaviors, create drama in relationships, but by recognizing these patterns in ourselves and others, as suggested by lawyer and therapist Bill Eddy, we can effectively navigate these challenging situations.

In a complex marketplace, organizations must leverage human potential and overcome challenges in mind sharing through collaborative intelligence, as emphasized by Angie McArthur, to enhance creative problem-solving beyond mere intelligence.

Restaurateur Will Guidara emphasizes that extending hospitality to employees, alongside customers, fosters a culture of shared values and purposeful communication, ultimately enabling staff to feel valued and perform at their best.

Charlene Li emphasizes that instead of mastering specific social media tools, leaders should prioritize engaging their audience through strategic listening, informed priority-setting, and effective communication, as social media platforms will continue to evolve.

Empathy and cooperation are essential for success, as the quality of personal and professional lives hinges on the complexity of relationships, which require effective listening, communication, and conflict management from both parties, according to Todd Davis of FranklinCovey.

Politeness and pushiness are simple, but recognizing diverse communication styles—termed "relational intelligence" by Angie McArthur, CEO of Professional Thinking Partners—is challenging yet essential for reducing misunderstandings in the workplace.

Join former CIA officer Andrew Bustamante to discover how espionage strategies and psychological insights can enhance your business and leadership skills, helping you motivate teams, safeguard secrets, and unlock your inner secret agent.

Philosopher Daniel Dennett offers time-tested techniques from philosophy and cognitive science to help navigate modern challenges like "fake news" and AI, emphasizing the importance of inquiry and critical thinking in uncovering the truth.

Michelle Tillis Lederman defines a connector as a relationship-focused individual, emphasizing that nurturing professional networks with the same intent as personal relationships can significantly enhance career development, allowing connectors to achieve their goals more efficiently.

Marketing professor Jonah Berger emphasizes that understanding linguistics can enhance our communication skills, enabling us to fit in, persuade, engage, and positively influence others, especially with the aid of advanced language analysis tools and his SPEACC Framework.

Suzy Welch argues that the persistent narrative separating management from leadership overlooks their essential intersection, with effective leaders mastering both inspiring vision and detailed execution, a blend she terms “lanaging.”

This class explores human learning and communication through four inquiry styles—Analytic, Procedural, Relational, and Innovative—while emphasizing the importance of question types and fostering self-awareness, empathy, and collaboration for effective leadership and deeper connections.

This class explores human decision-making, emphasizing humility and data-driven analysis while addressing cognitive biases like availability bias and confirmation bias, ultimately equipping participants with strategies to improve judgment and navigate complex choices through a blend of psychological insights and practical applications.

This class, led by experts like Natalie Nixon and Jonah Berger, teaches the transformative power of questioning—through shadow, open, and bridging inquiries—to enhance relational intelligence, foster authentic connections, and promote effective leadership and collaboration in personal and professional contexts.

Led by experts like Angie McArthur and Ginni Rometty, this class teaches relational intelligence through lessons on empathy, conflict resolution, and self-awareness, emphasizing the importance of respectful communication and vulnerability in transforming challenging interactions into collaborative opportunities.

Join Dan Pontefract, TELUS's "Chief Envisioner," in a masterclass on fostering employee engagement and leadership through his Collaborative Leader Action Model, a 6-step process emphasizing human connection and purpose in the workplace.

This class explores the evolving role of leadership in complex business environments, emphasizing the balance of personal influence, team collaboration, and trust-building, while equipping leaders with tools to foster a high-trust culture that inspires commitment and empowers teams.

This class teaches the vital role of managing professional relationships and networks for career success, emphasizing trust, strategic connections, and effective communication, as highlighted by experts like Linda Hill, Nicholas Christakis, Adam Grant, and General Stanley McChrystal.

This class, featuring insights from experts like Amy Cuddy and Sylvia Ann Hewlett, explores the concept of presence in communication and leadership, offering strategies to enhance executive presence, build confidence, and effectively manage performance anxiety for professional success.

This class features insights from Salman Rushdie, Annie Duke, and Matt Dixon on authenticity, confidence, and effective communication, emphasizing lifelong growth, the importance of embracing uncertainty, building trust in client relationships, and navigating crises with clarity to enhance leadership skills.

This class, led by experts like Lisa Lampanelli and Amy Cuddy, teaches essential communication skills for authentic audience connection, focusing on storytelling, self-awareness, and adapting to diverse perspectives in today's multicultural workplace.