Restaurateur Will Guidara emphasizes that extending hospitality to employees, alongside customers, fosters a culture of shared values and purposeful communication, ultimately enabling staff to feel valued and perform at their best.

Charlene Li emphasizes that instead of mastering specific social media tools, leaders should prioritize engaging their audience through strategic listening, informed priority-setting, and effective communication, as social media platforms will continue to evolve.

Empathy and cooperation are essential for success, as the quality of personal and professional lives hinges on the complexity of relationships, which require effective listening, communication, and conflict management from both parties, according to Todd Davis of FranklinCovey.

Politeness and pushiness are simple, but recognizing diverse communication styles—termed "relational intelligence" by Angie McArthur, CEO of Professional Thinking Partners—is challenging yet essential for reducing misunderstandings in the workplace.

Join former CIA officer Andrew Bustamante to discover how espionage strategies and psychological insights can enhance your business and leadership skills, helping you motivate teams, safeguard secrets, and unlock your inner secret agent.

Philosopher Daniel Dennett offers time-tested techniques from philosophy and cognitive science to help navigate modern challenges like "fake news" and AI, emphasizing the importance of inquiry and critical thinking in uncovering the truth.

In a world filled with distractions, success hinges on your ability to connect, making sales skills essential for everyone, as emphasized by author Daniel Pink.

Michelle Tillis Lederman defines a connector as a relationship-focused individual, emphasizing that nurturing professional networks with the same intent as personal relationships can significantly enhance career development, allowing connectors to achieve their goals more efficiently.

Suzy Welch argues that the persistent narrative separating management from leadership overlooks their essential intersection, with effective leaders mastering both inspiring vision and detailed execution, a blend she terms “lanaging.”

This class explores human learning and communication through four inquiry styles—Analytic, Procedural, Relational, and Innovative—while emphasizing the importance of question types and fostering self-awareness, empathy, and collaboration for effective leadership and deeper connections.

This class, led by experts like Natalie Nixon and Jonah Berger, teaches the transformative power of questioning—through shadow, open, and bridging inquiries—to enhance relational intelligence, foster authentic connections, and promote effective leadership and collaboration in personal and professional contexts.

This class explores the evolving role of leadership in complex business environments, emphasizing the balance of personal influence, team collaboration, and trust-building, while equipping leaders with tools to foster a high-trust culture that inspires commitment and empowers teams.

This class teaches the vital role of managing professional relationships and networks for career success, emphasizing trust, strategic connections, and effective communication, as highlighted by experts like Linda Hill, Nicholas Christakis, Adam Grant, and General Stanley McChrystal.

This class, featuring insights from experts like Amy Cuddy and Sylvia Ann Hewlett, explores the concept of presence in communication and leadership, offering strategies to enhance executive presence, build confidence, and effectively manage performance anxiety for professional success.

This class, led by experts like Lisa Lampanelli and Amy Cuddy, teaches essential communication skills for authentic audience connection, focusing on storytelling, self-awareness, and adapting to diverse perspectives in today's multicultural workplace.

Welcome to The Nightcrawler — a weekly newsletter from Eric Markowitz covering tech, innovation, and long-term thinking.

Alexis Ohanian didn’t treat his relationships with the media as purely transactional — and his star rose in spectacular fashion.

Reality TV star, music producer, and serial entrepreneur JoJo Simmons on the power of listening and the massive benefits of switching off.

A neuroscientist, a psychologist, and a psychotherapist discuss how emotions are stories built from old experiences.

Social entrepreneur Aaron Hurst explains why the decline of social connection is the greatest challenge of our time — and offers a roadmap for restoration.

“What did you win? You won awkward silence. You won their contempt. You won the first to apologize. When you win an argument, you will lose their confidence, you will lose their respect, you will lose the connection.”

One does not simply make a meme go viral.

Duke sociologist Dr. Christopher Bail on the tech’s potential to foster empathy in an age of division.

A conversation with the legendary VC on his latest book, his work at Techstars, and why “give first” is more than a motto — it’s a mindset.

From Apple to Airbnb to OpenAI the generalist mindset has been an invaluable source of advantage — and we can all learn from these successes.

"We've sent out one or two little messages, but we certainly aren't investing billions of dollars shouting out into the cosmos saying, "Hey, we are here. Come say hi.""

Most of us think we're good listeners, but we're wrong — and it's ruining our relationships.

To be culturally intelligent, you must be curious and open-minded — and the benefits can be transformative.

Leaders may not realize it — they’re not just being watched, they’re being interpreted, filtered, and judged, frame by frame.

The “primacy/recency effect” is used by celebrated movie-makers, Broadway composers, and restaurateurs — it can work for you too.