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Organizational Behavior
Our obsession with speed and productivity creates unnecessary pressure that quietly fuels burnout and anxiety.
Cities and organizations alike risk becoming highly efficient — but indistinguishable — unless leaders actively preserve space for imagination and deviation.
There are two sides to the AI debate, and both are perpetuating the idea that AI is “inevitable, all-powerful, and deserves to be controlled by a tiny group of people,” says the Empire of AI author.
6mins
There’s bad failure — the kind we ignore or hide — and good failure, which becomes data for future progress. Three experts discuss how to tell the difference.
Unlikely Collaborators
8mins
“I've started to think about three puzzles we need to solve for as we bring these technologies into our organizations.”
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Cultural psychologist Michele Gelfand illustrates that a system's tightness or looseness correlates with the threats it faces, and understanding this framework can enhance collaboration, reduce tensions, and improve organizational health.
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Simon Sinek emphasizes that both individuals and organizations thrive by identifying their "why," fostering a purpose-driven culture that supports personal growth and honesty in the pursuit of meaningful goals.
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Aristotle's notion of man as a political animal highlights that 21st-century career success hinges on effectively navigating complex relationships and the social and political dynamics within organizations, as emphasized by Harvard Business School professor Linda Hill.
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Tiffani Bova emphasizes that fostering employee satisfaction is crucial for enhancing customer experience, advocating for the integration of customer experience (CX) and employee experience (EX) to achieve predictable growth.
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Suzy Welch argues that the persistent narrative separating management from leadership overlooks their essential intersection, with effective leaders mastering both inspiring vision and detailed execution, a blend she terms “lanaging.”
32mins
“Fraud is a trillion dollar problem, about $5 trillion today with that number increasingly rising annually.”
You might love your leadership role and inspire fierce loyalty — but what if that comes at the expense of a disastrous balance sheet? Here’s a way forward.
In this excerpt from "Agents of Change," Christina Hillsberg tells the story of Martha “Marti” Peterson, the first female case officer stationed in Soviet Moscow.
6mins
"You need to run towards the pain and darkness and not away from it. I think the best leaders always run towards the darkness. They always run towards a problem."
You got your promotion — but managing the pressure inherent to your elevated role is now a crucial part of your job.
Psychologist Bob Sutton encourages leaders and teams to identify the different forms of friction — and reclaim time that would be lost to organizational drag.
Nobody likes a micromanager but if you push too hard in the other direction things could get much worse. Here’s how to reset the balance.
The legendary investor explains the transformative Objectives and Key Results goal-setting framework with an imaginary Super Bowl strategy.
Upskilling all managers and leaders is imperative if we are to solve the global challenge of poor management.
Temple Grandin's story reveals how embracing neurodiversity can lead to groundbreaking innovations and more successful teams.
We have it in our power to forgive a debt — and learning to use this power in the workplace can be golden.
Leaders ideally intertwine their own success with that of their teams — if that’s not the case at your workplace, here’s what to do.
If you have any sort of power for any reasonable length of time, you will be changed by it — awareness of the effects is crucial.
7mins
“When we face a problem, our natural tendency is to race ahead – but some friction is actually a good thing.”
How to find the right balance between controlling teams and allowing them the agency to make mistakes — and learn from them.
Why would someone who has spent their entire career following orders become a great leader overnight?
Welcome to The Nightcrawler — a weekly newsletter from Eric Markowitz covering tech, innovation, and long-term thinking.
With our new Analytics feature, you can easily identify trends and success metrics to maximize your learning program’s effectiveness.
Four startup founders explain how to derive lessons from the past while still looking ahead to what’s possible.